Frequently Asked Questions
Everything you need to know before your next big adventure.
What is the standard shipping time for outdoor gear?
We offer standard shipping which typically takes 3-5 business days within the continental US. Expedited 2-day shipping is also available at checkout for last-minute expeditions.
Do you offer warranties on technical equipment?
Yes, all our technical gear, including climbing harnesses and GPS units, comes with a minimum 1-year manufacturer warranty against defects in materials and workmanship.
What is your return policy for worn hiking boots?
We offer a 30-day 'Trail Test' guarantee. If your boots aren't performing to your satisfaction after a few hikes, you can return them for a full refund or exchange, no questions asked.
Are the materials used in your apparel eco-friendly?
Adventure Sports is committed to sustainability. Over 70% of our current inventory is made from recycled polyester, organic cotton, or bluesign® approved fabrics.
How do I determine the correct size for a mountain bike frame?
You can refer to our comprehensive Size Guide located on each product page. We recommend measuring your inseam and total height to match our specific geometry charts.
Do you ship internationally for specialized sports equipment?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.